Ban me cuz i needed help? SAD

Character:ME
Reason for ban:Cuz i needed help get maplestory accepting through my firewall
Type of ban: (Autoban or GM Ban) OWNER
Proof(if you have): Well you should know right?
Witness:YOU&Roland

Maplestory NEVER has issues with firewalls, that is unless you set your firewall specifically so that it blocks maplestory.
I also don't quite understand exactly how this got you "banned".

i guess he spammed @callgm

No, i banned him because, he wasn't playing out server. He needed help trying to play another server & he also private chatted other people to help him with the "other server" which is considered advertising.